Privacy Policy

Privacy Policy

How ROOTED MIRROR HARMONY AI LTD handles information in connection with this website.

Controller of your personal data

The controller is ROOTED MIRROR HARMONY AI LTD, company number 17224129, registered in England and Wales, with its registered office at 14 Madison Street, Stoke-On-Trent, England, ST6 5HT. Website: https://rootedmirrorai.co.uk.

How to contact us about privacy

For privacy questions, you can write to us by post at our registered office or email kovacsnandor221@gmail.com. Current contact details are also listed on our Contact page.

What information may be processed

  • Information you voluntarily provide when contacting us, such as your name, email address, and the details of your enquiry.
  • Normal technical and request data generated when you visit the site, such as your IP address, browser type, requested pages, and timestamps. This is used to deliver pages, maintain security, and diagnose technical problems.

When you submit one of the website's request forms, the details you enter are sent to RMH by email so that we can read your enquiry and reply to you. We do not store form submissions in a website database.

Purposes and lawful bases

We process personal data only for clear purposes and where we have a lawful basis to do so:

  • Steps at your request before entering into a contract / contract: assessing and responding to enquiries or requests where we may proceed to a written agreement.
  • Legitimate interests: proportionate enquiry handling, operating and improving the website, keeping it secure, and maintaining records for administration and defence of legal claims. We limit this to what is reasonably necessary and proportionate.
  • Legal obligation: where we are required to process or retain data by law, regulation, court order, or to establish, exercise or defend legal rights.

Who may receive personal data

We do not sell personal data. It may be shared only with:

  • Necessary hosting, infrastructure, IT and communications providers who act as service providers and process data only on our behalf and under appropriate safeguards.
  • Professional advisers, courts, regulators, or law enforcement, but only where required by law or necessary to establish, exercise or defend legal claims.

International transfers

Some service providers may process data outside the UK. Where this happens and UK data protection law requires safeguards, we use appropriate UK-approved transfer safeguards. We do not claim that transfers definitely occur or definitely do not occur; this depends on the service providers used.

How long we keep information

We keep personal data only as long as reasonably necessary for the purpose it was collected, and for related legal, accounting, dispute, and security needs. The exact period depends on the type of data and the context. When we no longer need data, we delete or anonymise it securely.

Your rights

Under UK data protection law, you may have the right to:

  • Access the personal data we hold about you.
  • Ask us to correct inaccurate or incomplete data.
  • Ask us to erase your data in certain circumstances.
  • Restrict or object to certain processing.
  • Request portability of data you provided, where applicable.
  • Withdraw consent, where consent is the lawful basis we rely on.

To exercise your rights, contact us using the methods described above. We will respond within the time limits set by UK law.

Complaints

If you are concerned about how we handle your personal data, you have the right to complain to the UK Information Commissioner's Office. You can find out how at https://ico.org.uk/make-a-complaint/data-protection-complaints/data-protection-complaints/.

Sensitive information

Please do not send passwords, bank or payment card data, medical records, identity documents, or other highly sensitive personal data in an initial enquiry unless we have specifically requested it through an appropriate secure process.

Automated decision-making

This website does not currently make solely automated decisions that produce legal effects or similarly significant effects on individuals.

Changes to this policy

We may update this Privacy Policy from time to time. The current version is dated 13 September 2026.